Michael Cotter had a problem: “Chargebacks” at his tech support company were too high. The reason for this was not hard to find; people at his company, Tech Live Connect, were scamming Cotter’s fellow ...

This past week, many agencies celebrated "Safer Internet Day" by sharing tips to help us all be mindful of the importance of staying alert to potential safety and fraud issues online. One area that ...

Tech-support scams cost consumers hundreds of millions of dollars annually. Seniors are particular targets of the crooks, sometimes losing their life savings. The scam often starts with a call, email, ...